UX

Dominate or die: how UX design destroys outdated processes

Killer UX transforms dying businesses. See precisely how intuitive interfaces slashed operational chaos and turned outdated systems into profit machines.

Modall is a Toronto-based software development company specializing in designing and building custom MVPs, SaaS platforms, and ERP systems.

MVP development for laundromats

One of their standout projects, High Clean Pro, was initially created for a laundromat looking to modernize its operations. After a successful launch, the client partnered with Modall to transform it into a full-scale SaaS product.

Design & user experience approach

High Clean Pro interface

User-centered flows. Modall started by mapping the laundromat’s daily operations—from drop-off to pick-up—and designed an intuitive interface that minimizes clicks and user confusion.

Consistent visual language. Built using React, Next.js, TailwindCSS, Radix UI, and Shadcn, the platform leverages a cohesive design system. TailwindCSS ensures a consistent look and feel across components, while Radix UI and Shadcn streamline accessibility and interaction patterns.

Key UI/UX features:

Smart order management. Clear visual cues and status indicators help staff track and update orders without navigating multiple screens.

Order management

Dynamic pricing & discounts. A straightforward dashboard design supports real-time modifications, using color highlights and iconography to indicate price changes.

Automated invoicing & printing. Clean invoice layouts and tag designs make printing straightforward and recognizable, reducing errors at the point of service.

Invoices

Seamless payment processing. Multiple payment options are embedded in a single, clutter-free checkout flow, optimizing the user experience.

Multiple payment options

Customer database & engagement. A profile-based design consolidates essential customer information, making it easy to view preferences or apply discounts in seconds.

Apply discounts

Real-time analytics & reporting. Visually appealing graphs and charts offer immediate insights into revenue, trends, and customer behavior—no complicated spreadsheets required.

Visual insights

By prioritizing a user-centered design process, Modall ensured High Clean Pro not only automates routine tasks but does so with a sleek, modern interface that reduces friction.

Check out Modall’s case study on custom laundromat software development to learn more.

Custom ERP software development for a pizza franchise

Modall developed a custom ERP system for PizzaForno, a nationwide automated pizza chain, ensuring both franchisees and corporate teams share an efficient, data-driven platform. The system streamlines operations across the board—helping staff, managers, and executives collaborate effortlessly.

Design & user experience approach

Brand-aligned aesthetics. The interface reflects PizzaForno’s professional brand identity, using a color palette and typography that resonates with the franchise’s visual style.

Brand colors

Responsive dashboards & portals. Carefully planned layouts let franchisees access key data—like sales analytics, asset management, and training materials—from one central hub. Icons, tooltips, and color-coded metrics make complex data easy to interpret at a glance.

Analytics

Corporate management tools. Corporate users benefit from automated reporting and AI integrations, all packaged in a user-friendly control center that minimizes training time.

AI integration for comment response

Scalable design. As PizzaForno continues to expand nationwide, Modall’s design approach ensures new features can be added without overwhelming users, preserving clarity and consistency.

Scalable design

With a focus on clarity and intuitive navigation, the ERP is designed to make daily tasks feel straightforward and consistent, driving better collaboration and productivity at every level.
Learn more about Modall’s ERP development process.

Developing a SaaS Platform for the Automotive Industry

Modall created Shop Tweak, a booking and management platform for auto shops, designed for an end-to-end user journey that includes online bookings, CRM functionalities, and staff management tools.

Design & user experience approach

Streamlined booking experience. The booking interface was crafted to reduce friction—clear calls-to-action guide customers from service selection to confirmation with minimal steps.

Booking interface

Vehicle-centric personalization. A built-in vehicle database dynamically displays a customer’s car and adjusts service packages and pricing accordingly. The design positions key details (vehicle images, service bundles, costs) in a single view, keeping the user focused.

Personalized displays

Branded online scheduling portal. Clients can embed this portal on their websites, ensuring brand consistency. Modall’s design system accommodates each shop’s unique branding (logo, color palette, icons) while maintaining a coherent layout across different sites.

Custom scheduling

Seamless backend & CRM. The staff scheduling and CRM tools share a unified interface and visual language, making day-to-day management easier.

CRM system

By melding functionality with thoughtful design, Shop Tweak delivers an elegant solution for auto shops, reducing manual tasks and enhancing the customer journey.

Explore Modall’s case study on building an auto shop SaaS platform.

Conclusion

Modall’s MVP development approach demonstrates the power of user-centered design in transforming traditional businesses. By mapping real-world workflows and prioritizing intuitive interfaces, they create software that solves immediate operational challenges while providing room for growth.

Their projects for both the laundromat industry and pizza franchise show that starting with focused solutions that address specific pain points can lead to scalable platforms that fundamentally enhance how businesses operate and engage with customers.

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